BNZ

In the past, BNZ has applied significant expenditure each year on a car park lease for its staff, and at the same time owned car parks that were being severely underused. The problem was amplified when the bank changed its flexible working policy in response to Covid-19, as fewer staff drove into the Auckland CBD.

BNZ also struggled with car park management. Administrators had no visibility over whether the BNZ car park was fully occupied and reporting was manual, inaccurate and time-consuming.

Another ongoing pain point was that staff needed to use a swipe card to access the car park, and would sometimes enter the car park only to find that it was full. Compounding issues, BNZ’s billing system was based on whether staff swiped into the car park, not whether they were able to use a park. This led to various instances where charges required refunding in what amounted to a frustrating and inefficient process for BNZ and its people.

Using Parkable, BNZ was able to use its HQ car park on Queen Street far more efficiently. This meant it could end another car park lease further up the road and save the business significant annual lease costs.

Additionally, by optimising the use of its HQ car park, BNZ was able to make savings while maintaining parking allocations for its people. Already, BNZ has seen high uptake of ‘park sharing’: on average, BNZ allocated parks are made available to colleagues 25% of the time.

A further benefit to staff is that by gaining access to onsite parking at BNZ, employees save money: instead of paying more than $20 per day at the closest commercial car parks, staff can park on site either free or for 50% less than commercial rates.

After success at BNZ HQ, the bank has taken Parkable to two further BNZ offices. This means that if employees are travelling between offices, they can use the same app to book parking whether they’re in the Auckland CBD, North Shore, or Hamilton.