From PDFs to digital maps

For Tim Rubio, Asset Manager at Caribbean Park, parking had become increasingly complex. Like many in the industry, he relied on static PDFs to keep track of allocations - forced to juggle manual updates for each tenant and keep track of what had shifted between versions. Every few months he commissioned professionally drawn site maps from an external consultant, but by the time those came back, tenant needs had already changed. PDFs? Static. Consultants? Expensive. Records? Out of date before a hot coffee turns cold.

The scale of the site made the problem even harder. Managing thousands of spaces was already stretching this approach, and future growth would only make the challenge bigger.

Caribbean Park turned to Parkable’s mapping tool to bring clarity and speed to allocations. No more static PDFs or waiting weeks for consultant-drawn updates.

With Parkable, Tim finally had a tool that kept pace with his tenants’ needs. The team could see exactly what was leased, make changes in seconds, and send tenants a fresh map before the ink would’ve even dried on a PDF. What used to crawl along now moves at the speed tenants expect. Updates take seconds.

“The ability to change allocations on the fly with Parkable’s mapping tool is invaluable… we could make the update and send tenants an accurate map immediately.” Tim Rubio, Asset Manager

For Caribbean Park, the biggest shift has been clarity. Records are now always up to date, tenant requests get handled the same day, and the team has oversight instead of relying on outdated files. Most importantly, Tim and his team have confidence that every record is correct - and that tenants always see the latest version.

The cost savings are real too - the cost of keeping track of allocations more than halved. That’s money back in the business, not tied up in consultants. Tenant requests are now handled instantly and transparently, without taking focus away from running a premium precinct.

And while the system is delivering immediate wins, it also sets the stage for growth. Today the site has six office buildings, but Caribbean Park’s master plan is to eventually expand to 40 buildings. With Parkable, the parking setup is ready to grow alongside every new building, car park, and tenant.

It didn’t take a major overhaul to see results. By replacing a static system with Parkable’s mapping tool, Caribbean Park turned a small change into big returns.  No delays. No confusion. Just parking maps that keep up with the precinct.

Sorted.

Caribbean Park is one of Australia’s largest and most diverse master planned environments. Spanning 500-acres, a true suburb-sized precinct in Melbourne’s South East just 27km from the CBD.

With six office buildings, landscaped grounds, and an on-site hotel and restaurant, it is one of Melbourne’s leading workplace destinations. But behind the scenes, 3,700 parking spaces across 28 tenants were being managed with PDFs and consultant-drawn maps - a system too slow for a precinct built to grow.