From permit chaos to fair access
From permit chaos to fair access: How KPMG made parking people-first.
At a glance
Saved 125 hours of admin time per year:
By eliminating daily manual car park checks.
Improved fairness and reduced stress:
With easy, bookable parking instead of a daily parking permit scramble.
Created a smoother, people-first experience:
Aligns with KPMG's values and culture.
The motivation
Too many permits, not enough parking and unwanted admin
Parking at KPMG was a daily gamble. Employees had no way to check availability before arriving, leaving those with morning commitments or school drop-offs at a disadvantage. No certainty, no fairness-just a daily race to claim a spot in a first-come, first-served free-for-all.
For the facilities team, it was just as painful. Enforcing parking meant manually checking permits, chasing rule-breakers, and patrolling the lot-a tedious, 30-minute ritual every morning that added up to 125 wasted hours a year.
Facilities Manager Ross Turner put it bluntly: "Checking every car daily was archaic and a massive time-waster."
Daily checking of all the cars was extremely archaic and a massive time-waster.
The fix
KPMG swapped parking permit roulette for a smart bookable system
To solve this, KPMG turned to a smarter, bookable parking system-eliminating the chaos of first-come, first-served permits with a simple, fair solution.
- No more guesswork. Employees reserve their parking ahead of time and know exactly where they’re parking.
- Fairer for everyone. Spaces are shared, not claimed by the early birds.
- Zero manual enforcement. The team tracks everything online and quickly spots anyone parked in the wrong spot.
The result? Less stress, no guesswork-just fair, easy parking that works for everyone.
The impact
Less admin. More fairness. That’s how great workplaces run.
The facilities team now spends zero time policing the lot, saving 30 minutes a day. That’s 125 hours every year-time they’ve been able to put toward higher-value work.
But it’s not just about saving time. It’s about making the entire parking experience smoother-for everyone.
With easy bookings, in-app garage access, and automatic infringement checks, parking is now simple, fair, and stress-free.
KPMG has transformed a frustrating system into one that works for everyone.
Now, their parking isn’t just more efficient-it’s more human. Everyone gets a fair shot at a space. The admin team gets time back. And the daily scramble? Gone.
It’s a small shift that’s made a big difference-aligning parking with the culture KPMG is known for: smart, equitable, and built around people.
- The facilities team now spends zero time policing the lot, saving 30 minutes a day
- 125 hours every year put toward higher-value work
- Parking is now simple, fair, and stress-free
- Everyone gets a fair shot at a space
- The daily scramble is gone
We want to deliver the best experience for our staff and this includes adapting to the latest technology that provides both ease of use and efficiency. We’ve also found the customer care experience from Parkable to be excellent.
About KPMG
A consultancy that puts people first - starting with their commute
KPMG helps businesses work smarter, but their own parking setup was anything but.
With 320 employees, hundreds of permits, and only 108 spaces, parking was a daily headache-for both employees and the facilities team.For KPMG, this wasn’t just a logistics problem-it was a people problem.
“We want to deliver the best experience for our staff,” says Ross Turner, Facilities Manager. “That means embracing technology that makes things easier and more efficient.”
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