IAG Christchurch
Better commutes and happier staff
A better staff experience
With only enough parks for one third of staff, parking was a major pain point until the launch of Parkable
Improved engagement
Employees appreciated the consideration, time, and effort taken to reduce the daily stress of parking
Efficient use of space
Using Parkable, more staff park on-site, which means a bigger chunk of lease costs are recovered
Business overview
IAG New Zealand is an insurance company and subsidiary of Insurance Australia Group (IAG). The company has regional offices in main centres throughout New Zealand and numerous subsidiary branch locations, with this case study focusing on IAG’s Christchurch location. IAG has also launched with Parkable at its NZI Centre and Albany locations.
IAG Christchurch employee
Only enough parking for one third of staff
IAG Christchurch has 755 staff members and just 255 parking bays. This produced challenges for the company’s policies to reduce their corporate footprint, increase staff engagement, and create flexible working arrangements. For example, staff reported that they were sacrificing family time in order to secure a car park, and found it frustrating that they could not know in advance whether on-site parking was available.
The tools to transform staff parking
Implementing Parkable gave IAG a number of tools that transformed the team’s parking behaviour. These include the ability to view parking availability in real time, reserve a bay in advance, and share allocated bays on days that they are unused.
The platform also improved asset management capabilities, and provided monthly data and analytics reporting, which helps IAG to understand and improve car park use over time.
IAG Christchurch employee
Better commutes, better use of space
IAG’s parking space is now used far more efficiently. Allocated parking spots are shared by senior staff 20% of the time on average, freeing IAG's parks for other employees to use every day. That means more available parks for staff, and cost recovery on company parking.
Being able to view parking availability and reserve a bay in advance has reduced commuting uncertainty for staff, increasing staff engagement, and made it easier for IAG to provide flexible working arrangements. In fact, 40% of IAG staff say that Parkable has improved the company's work culture.
Following this success, Parkable has been extended to a two further IAG New Zealand campuses, at the NZI Centre and in Albany.
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