Cost savings and efficiency:
MOAA saved around $88,800 p.a. by eliminating leased parking spaces and automating administrative tasks, freeing up time for other priorities
Improved parking management:
Parkable optimized MOAA's 35 owned parking spaces, allowing employees to book, share, and manage spots easily through a user-friendly app. Future booking and priority tags ensured fair access, enhancing overall satisfaction.
Positive impact:
Parkable's implementation resulted in improved utilization of parking spaces, reduced frustration among employees, and a seamless onboarding experience with a perfect NPS score of 100, creating a more efficient and happier workplace.
Military Officer’s Association of America's (MOAA) purpose is to advocate for a strong national defense by representing and supporting the needs of uniformed service officers and their families, ensuring they receive fair compensation, benefits, and educational opportunities. As a politically nonpartisan organization, MOAA is dedicated to enhancing the lives of military personnel and their families through active engagement and support at every career stage.
Ginni, Shannon and the team at MOAA were facing a big problem with their parking situation. They owned 35 parking spaces but had to lease an extra 37 spaces at a third-party lot, costing them $200 per space each month. This added up to $88,800 every year! Managing these spaces took hours of admin time each week, and the 35 owned spaces were reserved based on how long someone had been in the military. With 51 employees needing to come to the office at least two days a week, they needed a better, simpler way to manage parking.
The software lets the garage practically run itself. Employees can now book parking spots in advance or share reserved spots with colleagues using Parkable’s easy-to-use app. The system automatically manages common parking issues, like double bookings and unauthorized parking, reducing admin time and headaches.
Features like future booking allowed employees to plan their commutes, and priority tags ensure senior management always get a spot when needed.
Additionally, MOAA chose to align their platform set up with their existing parking policy, a mix of reserved and shared spaces. Not having to change policies, made transitioning to Parkable seamless!
Parkable’s system helped MOAA maximize their 35 owned parking spaces, so they no longer needed to lease 37 extra spaces. On average, employees shared parking spots about twice a week, totaling 985 shared sessions among 48 employees who previously couldn't park. This smart solution saved MOAA $88,800 every year.
The automated system also saved hours of admin time each week and ensured better utilization of all parking spaces, eliminating empty spots and frustration among employees.
Parkable’s customer success team provided excellent support, assisting with setup, the admin dashboard, and training for MOAA’s employees. MOAA was so pleased with the onboarding process that they awarded Parkable a perfect NPS score of 100.
Overall, Parkable not only saved MOAA money but also improved the workday experience, creating a more efficient and happier workplace.